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 service and support organization


Council Post: How To Bring AI Into Your Service And Support Organization

#artificialintelligence

Artificial intelligence (AI) technologies are changing the way business is done. From improving predictive analytics across marketing, cybersecurity and risk management to powering a wide range of business decisions and actions to reduce costs and grow revenue, AI is a major engine for transformation within enterprises. IDC predicts that spending on AI systems and solutions will experience a booming cumulative annual growth rate (CAGR) of 20.1% over a four-year period from 2019-2024. AI is expected to drive tremendous growth in global productivity. Given these high expectations, companies are asking themselves how they should bring AI into their enterprise.